We were sending 40-odd calls a week to voicemail and calling it a busy day. Now they book themselves. The first month paid for the year.
Dr. Amanda Reyes
Owner · Cedar Ridge Family Dental
Andover, MA · Open Dental
Open Dental partner
Never miss a patient call again — and the appointment lands in Open Dental, not on a sticky note.
Dentelo answers your practice phone 24/7, books real appointments into your schedule, and texts the patient a confirmation. Keep your number. Keep your staff. Live in ten minutes.
- HIPAA-ready
- BAA available
- SOC 2 in progress
- Open Dental partner
Try it before you talk to us
One number. Call it from your own phone.
We keep a line open that answers as a demonstration practice, running the same receptionist your patients would reach. Nothing is scheduled with you, nobody calls you back unless you ask.
- It answers in about two rings, at any hour.
- Book, reschedule, ask about insurance — it is the real agent, not a recording.
- The practice on the other end is fictional, so book whatever you like.
Free — no account, no card
Get the number.
Leave your email and dial it from any phone. We ask for the email so we know who called and can follow up once — that is the whole trade.
60 seconds, no forms
Hear it for yourself.
Put in your number. Our receptionist will call you, take you through booking an appointment, and text you the confirmation — the same script your patients hear.
- It announces the recording and the AI, exactly as it will on your line.
- It checks live availability before it offers you a time.
- It writes the booking, then confirms by SMS.
See it answer a call
We will call you and book a test appointment. 60 seconds.
The problem
Your phone is your front door. It is unlocked about half the time.
Dental practices miss more calls than almost any other local business — not through neglect, but because the front desk is with a patient, at lunch, or gone for the day.
Dental calls that go unanswered
0%
Industry studies put it between 25% and 40%.
Average value of a new patient
$0
First-year production, US general practice.
Callers who never call back
0%
They call the next practice on the list instead.
What that costs your practice
Nights, weekends, lunch, and every call that rings while the phone is already busy.
US average is around $1,200 for a general practice.
Revenue walking out the door
$0
per year
Assumes 33% of missed calls were a new patient who booked elsewhere.
How it works
Four steps. About ten minutes.
Nothing gets installed, nothing about your phone system changes permanently, and every step is reversible.
(978) 736-3718
(978) 554-0199
(978) 224-0455
Integrations
See every system we supportIt writes into your schedule. That is the whole difference.
Competitors answer the phone and email you a summary. We find the patient, check live operatory and provider availability, and write the appointment into your practice management system while the caller is still on the line.
Open DentalLive
Read + write. Books appointments, creates patients, checks provider and operatory availability.
Read and write — our deepest integration
DentrixComing soon
Not yet supported. Message mode works today.
EaglesoftComing soon
Not yet supported. Message mode works today.
Curve DentalComing soon
Not yet supported. Message mode works today.
DenticonComing soon
Not yet supported. Message mode works today.
Everything elseMessage mode
Answers, qualifies, texts you the details — no PMS needed.
Honest comparison
Everything else takes a message. We take the booking.
A message is a task for tomorrow morning. A booking is revenue on the schedule tonight.
| What happens when a patient calls | Voicemail | Answering service | Other AI receptionists | Dentelo |
|---|---|---|---|---|
| Answers 24/7 | No | Yes | Yes | Yes |
| Writes the booking into your PMSThe difference | No | No | rarely | Yes |
| Sends an SMS confirmation | No | No | Yes | Yes |
| Knows your insurance list | No | No | sometimes | Yes |
| Escalates true emergencies | No | Yes | sometimes | Yes |
| Works at 2 AM without a per-call fee | Yes | No | Yes | Yes |
| Typical monthly cost | $0 | $400–900 | $300–600 | $149–449 |
Real calls
Read what it actually says.
Three calls it handles every day — a new patient, a genuine emergency, and an insurance question it answers without booking anything.
Inbound3 minReal call, names changed.
- AI receptionistThank you for calling Cedar Ridge Family Dental. This call is recorded, and you're speaking with an AI assistant. How can I help you today?
- CallerHi, um, I just moved to Andover and I need to find a new dentist. Are you taking new patients?
- AI receptionistWe are, and welcome to the area. I can get you booked right now. Can I start with your first and last name?
- CallerRebecca Salinas. S-A-L-I-N-A-S.
- AI receptionistThank you, Rebecca. And your date of birth?
- CallerApril 18th, 1988.
- AI receptionistGot it. Do you have dental insurance you'd like us to bill?
- CallerYeah, Delta Dental through my employer.
- AI receptionistWe're in network with Delta Dental, so you're all set there. For a first visit we book a comprehensive exam with x-rays and a cleaning — that runs about an hour. I have Thursday the 27th at 10 AM with Dr. Reyes, or Friday the 28th at 2:30 PM. Which works better?
- CallerThursday at 10 is perfect.
- AI receptionistBooked — Thursday, August 27th at 10 AM with Dr. Reyes. I'll text you a confirmation at this number along with our address and parking info. Please arrive about ten minutes early to fill out new patient forms.
- CallerGreat, thank you so much.
- AI receptionistYou're welcome, Rebecca. We'll see you on the 27th.
Appointment written to Open Dental
Rebecca Salinas · New patient created
Comp Exam + BW · 60 min
Thu 08/27/2026 · 10:00 AM · Dr. Reyes
SMS confirmation sent to (978) 555-1204
Practices using it
From practices that were skeptical too.
We are not on Open Dental, so it takes messages for us rather than booking. Even that ended the 7pm voicemail problem — the details arrive by text before I have locked the front door.
Karen Vasquez
Office Manager · North Shore Dental Associates
Beverly, MA · Eaglesoft · message mode
I was worried it would sound like a robot and embarrass us. It doesn't. A patient told my hygienist the girl who answered the phone was very sweet.
Dr. Marcus Feldman
Owner · Feldman Dental Group
Nashua, NH · Open Dental
The after-hours heatmap in the dashboard was uncomfortable to look at. Nineteen calls between 5 PM and 8 PM in one week. We had no idea.
Dr. Priya Anand
Owner · Lakeview Dental Care
Worcester, MA · Open Dental
Questions
The things every practice asks us first.
Your phone is ringing right now.
Most practices are live in under ten minutes. Keep your number, keep your staff, and stop sending patients to voicemail.
No contract. Month to month. Cancel from the billing page.